Discipline Hearing: 459826 Ontario Ltd. o/a G & L Auto Sales

459826 Ontario Ltd. o/a G & L Auto Sales, as the Dealer, is alleged to have breached sections 4(1), 7(1), 9(1), 9(2) and 9(3) of the Code of Ethics:

Disclosure and marketing

s.4. (1) A registrant shall be clear and truthful in describing the features, benefits and prices connected with the motor vehicles in which the registrant trades and in explaining the products, services, programs and prices connected with those vehicles.

Compliance

s.7. (1) A registrant shall ensure that all documents used by the registrant in the course of a trade in a motor vehicle are current and comply with the law.

Professionalism

s.9. (1) In carrying on business, a registrant shall not engage in any act or omission that, having regard to all of the circumstances, would reasonably be regarded as disgraceful, dishonourable, unprofessional or unbecoming of a registrant.

(2) In carrying on a business, a registrant shall act with honesty, integrity and fairness.

(3) A registrant shall use the registrant’s best efforts to prevent error, misrepresentation, fraud or any unethical practice in respect of a trade in a motor vehicle.