Vehicle Delivery

Picking up a vehicle can be very exciting. But it is important to keep your emotions in check as there are important factors to consider and steps to take at the time of delivery.

  • In some instances, a new version of the contract is presented, if this is the case, make sure the terms and prices are the same as the initial agreement.
  • Don’t be rushed, ensure all questions or concerns are addressed.
  • Take a thorough walk-around with the salesperson to inspect for any scratches or damage. This should be done in daylight or in a well-lit area.
  • Have the salesperson explain how to operate all systems and features of the vehicle.
  • If the agreement stipulated repairs would be conducted or options added, ensure these are completed before handing over money or signing-off on the final contract agreement.
  • Sometimes when purchasing a vehicle, a car buyer will sign a credit application and then sign the loan agreement at the time of delivery. Ensure the loan agreement has the same terms/interest rate as agreed upon and no additional fees have been added.
  • Have the maintenance and warranty requirements explained and ensure the owner’s manual is available (or made available electronically).
  • Obtain all keys to the vehicle.
  • If the vehicle is pre-owned, ensure there is a spare tire and jack.
  • If the vehicle is equipped with locking lug nuts on the wheels, ensure you get the key.
  • Before driving off the lot, ensure all paperwork has been provided including contract, loan and warranty documentation and a safety inspection certificate if the vehicle is used.