Buying a car requires research, knowledge and careful deliberation as it is one of the biggest purchases you’ll ever make. It’s important to know what your protections are.
In Ontario, when you buy from a dealer who is registered with OMVIC, you are protected by the MVDA. If you purchase privately and something goes wrong, we cannot assist and you cannot make a claim to the Motor Vehicle Dealers Compensation Fund (MVDCF).
The Code of Ethics is a basic requirement of the MVDA which states that motor vehicle dealers must conduct business with honesty, integrity and in a financially responsible manner, in accordance with the law.
To identify an OMVIC-registered dealer, look for the blue and yellow decal on dealership doors and windows.
You can also use our search for OMVIC-registered dealers and salespeople.
People who buy from an OMVIC-registered dealer have the right to:
If an advertisement includes the price of a vehicle, that price must include all fees and charges the dealer intends to collect. HST and licensing (actual cost of vehicle registration and plates) do not have to be included in the price so long as the ad clearly states they are not included.
Car buyers are entitled to full disclosure of a vehicle’s past-use, history and condition as well as all material facts that could otherwise change the mind of the individual entering into the contract.
If a dealer does not fully disclose specified information about a vehicle, a car buyer may be able to cancel the contract.
If a car buyer suffers a financial loss arising from a transaction with an OMVIC-registered motor vehicle dealer, they may be eligible to make a claim to the Motor Vehicle Dealers Compensation Fund (MVDCF).
We make information related to all dealers and salespeople who have been charged/convicted, disciplined for a breach of the Code of Ethics, or issued a proposal to refuse,suspend or revoke registration, available to the public. Search our databases for more information.