OMVIC’s New Online Services Portal Launch

Published On
May 16, 2023

To improve the online registrant experience, OMVIC launched a new online services portal on Monday, May 8, 2023. The new portal will enhance services by increasing access to information, as well as adding new features and self-serve functionalities. These updates will now allow registrants to easily submit and access their files and information anytime and anywhere.

This upgrade will also improve operations and the registrant/applicant experience by modernizing the core operating system and upgrading OMVIC’s digital capabilities.

What do you need to know?

Existing usernames and passwords are no longer valid and will not work on the new online services portal. You must create a new account to access information on the portal. Invitation emails were sent out in batches to all registrants starting on Monday, May 8.

Registrants who have not received a portal invitation email or those who require urgent access to the portal can contact the registration department at [email protected] or call 1-800-943-6002 ext. 2 for assistance. Your patience is appreciated during this transition.


OMVIC has developed a set of resources, including frequently asked questions, on using the new online services portal. These resources can be accessed here.

To learn more, please contact the registration department at [email protected]; the dealer support department at [email protected]; or call 1-800-943-6002.

Please be advised that we are currently experiencing application processing delays. We have taken measures to address the backlog and are diligently working to reduce these delays. The registration department is responding to all inquiries and applications in the order received.