An Informed Marketplace

Enhancing industry professionalism and ensuring fair, honest open competition for dealers are two of OMVIC’s stated strategies in fulfilling its mandate of maintaining a fair and informed marketplace.

What you need to know

Full disclosures must be provided

You must provide full disclosures about the vehicle. Here are some resources to help:

    • safety recalls
    • vin lookup
    • [Download Disclosure toolkit]

Protection of personal information

customer information must be secure.

    • [Download reference guide]

Verifying a customer IDs

      • [Download reference guide]

Resources and Guides for buyers

Help for Dealers Campaign

The Help for Dealers Campaign was created to support strategies by assisting dealers, managers and salespeople better understand and comply with the Motor Vehicle Dealers Act (MVDA) and other applicable consumer protection legislation.

  • 5

    Educational Videos

    The campaign resources include five educational videos and a supporting toolkit.

  • 5

    Priorities identified

    topics covered reflect the 5 communications/educational priorities that mean the most to consumers

  • 3000

    Survey results

    We surveyed more than 3000 registrants to identify build the Help for Dealer Campaign