Motor vehicle salesperson has registration revoked after false information provided to consumers
- Published On
- February 25, 2022
Toronto, ON, February 25th, 2022 – In a written decision released on February 8th, the Licence Appeal Tribunal (LAT) directed the Registrar to carry out its proposal to revoke the registration of Ms. Huma Lewal, a registered motor vehicle salesperson and owner of Fine Autos for Less Inc. in Scarborough, Ontario. Fine Autos for Less’ registration as a motor vehicle dealer was also revoked, prohibiting them from trading in motor vehicles in Ontario.
LAT found revoking Ms. Lewal’s registration was necessary to protect the public given she repeatedly and intentionally failed to return deposits to customers, disclose damage or material facts, provide a bill of sale and falsified documents.
In the decision, LAT outlined that Ms. Lewal had a pattern of deliberately making false and misleading statements to consumers both orally and in writing. She employed misleading tactics to confuse consumers and make it difficult for them to determine true information about the vehicles they were purchasing.
LAT also found her actions placed consumers in potentially dangerous driving situations and information was omitted during the sales process. The written decision highlights the impact her actions had on the safety of other drivers, the public and the resulting loss of confidence in the motor vehicle sales industry.
In summary, the tribunal found a pattern of harm to consumers and concluded that Ms. Lewal and Fine Autos would not carry out business as a motor vehicle dealer and salesperson in accordance with the law, integrity, and honesty. The tribunal directed the Registrar to carry out its proposal to revoke both Ms. Lewal’s and Fine Autos for Less’ registration. The full decision can be found on OMVIC’s website.
OMVIC (Ontario Motor Vehicle Industry Council) administers and enforces the Motor Vehicle Dealers Act (MVDA) on behalf of the Ministry of Government and Consumer Services. OMVIC maintains a fair and informed vehicle sales marketplace by regulating dealers and salespersons, regularly inspecting Ontario’s 8,000 dealerships and 30,000 salespeople, maintaining a complaint line for consumers and conducting investigations and prosecutions (or discipline proceedings) of industry misconduct and illegal sales (curbsiding). OMVIC is also responsible for administering the Motor Vehicle Dealers Compensation Fund on behalf of its Board of Trustees.